Custom

Leave the planning & details to us! We cater to groups from 6-50 individuals. From corporate events to special occasions such as a birthday, stagette, or a day with a group of friends/family – let us build your custom group spa day through our dedicated concierge. We don’t offer group discounts on services, but will work with you to have as many appointments at the same time as possible. Our large space has 8 massage rooms, and 10 massage beds. Our pedicure bench can accommodate up to 6 at one time, we have one manicure station, and can accommodate up to 14 for ganban & yoga. This means your group can enjoy multiple services at the same time. We also have an amazing patio space for you to soak in the gorgeous views of Blue Mountain.

LET’S DO THIS! HOW DO I BOOK?

Please send an email to groups@iwaspa.com and include the following information:

  1. Your preferred date, and time frame (morning, afternoon, evening)
  2. Size of group
  3. First and last name of everyone looking to book a service
  4. A contact phone number AND email for the group (individual emails are preferred to receive an email confirmation of each appointment, but not required)
  5. List which service(s) each person is interested in, in order of preference
  6. Include any other important details (ie. we are not arriving until 1pm, and must finish by 6pm)
  7. Let us know if everyone is paying individually.

Within 48 hours we’ll be in touch with you to provide an overview of what we have available, and what your day with us would look like. We’ll then call you for your credit card information as we do require a credit card to hold any reservations. Nothing gets charged to the card, it’s simply to hold the bookings. Everyone in the group can pay individually on the day of the appointments. Any changes or cancellations for a group of 10 or more can be made up to 72 hours prior. If any changes or cancellations are made within 72 hours, then the card on file would get charged for the full amount of the cancelled service. Groups of 9 or less can make changes or cancellations up to 24 hours prior.

PLEASE NOTE

  • If you are interested in yoga, we’ll arrange that first and then work your services around the class.
  • We open at 10am daily, and are open until 8pm on Thursday, Fridays & Saturdays, and until 7pm Sunday-Wednesday.
  • For groups of 10 or more a set gratuity will apply.
  • For ease of booking download our GROUP BOOKING AGREEMENT2016, fill out the information and email it to groups@iwaspa.com.