Open Daily at 9am. Advance booking highly recommended. Questions? Call 705-293-2492 or visit our What to Expect Page for details.
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What to Expect


We are OPEN for all services including RMT Massage, Relaxation Massage, Hot Stone Massage, Shiatsu Massage, Facials, Body Treatments, Pedicures, Yoga, Volcanic Rock Therapy and Retail Therapy. Book online www.iwaspa.com, email concierge@iwaspa.com or call 705-293-2492.

WHAT WE HAVE ALWAYS DONE

  • Living our WHY: Inspiring Wellness Always
  • Flawless Health Inspections 5 Years Running
  • All surfaces and tools are cleaned with medical grade cleaning products
  • Stainless steel pedicure basins and tools for thorough medical grade sterilization
  • Bed linens are commercially laundered using a WHO Approved Thermal Disinfecting Process
  • Handwashing sinks in every treatment room/area
  • Hand sanitization stations throughout the spa
  • Regular deep cleaning
  • Complimentary use of jinbei robes and slippers

WHAT’S NEW

  • Limiting the number of people in the spa (still operating at 50% capacity) and providing more time between appointments to allow more physical distancing
  • One way traffic flow through the spa: Additional Entrance: Slope Side Entrance (closest to North Face) for spa treatment check-in. Street Side Entrance (original entrance) for retail, yoga and spa service check-out.
  • Spa experience time increased – all appointments are now 60 minutes
  • Massage, body treatment and facial treatments now include 30 minutes of time in our Ganban Volcanic Rock Therapy Sauna to give you an immersive spa experience from head to toe
  • Dedicated post-treatment lounge area
  • Use of lockers and showers temporarily unavailable
  • A basket will be provided for personal belongings to be carried with you throughout your spa visit
  • In addition to what’s already covered in the field of their respective educations, all of our team have completed the following training courses: (1) IPAC (Infection Prevention and Control) Certified through Public Health Ontario (2) Barbicide COIVD-19 Certification (3) PREempt Salon & Spa Disinfectant Education
  • More hand sanitization & hand washing stations throughout the spa
  • Increasing sanitization of high touch points

WHAT WE NEED FROM YOU

  • Appointment must be booked in advance (online or by phone)
  • Self-assess and stay home if you are symptomatic
  • Complete your health history form online before arriving if you are here for an RMT Massage.
  • Come alone or only with others who have a spa appointment
  • Bring a water bottle
  • Read your appointment confirmation thoroughly to know what to expect
  • Please contact us with any questions !

 

BOOK ONLINE HERE