Team & Careers

 

Michelle Ubell

Founder & CEO

michelle@iwaspa.com

 


Cam Ubell

Founder

cam@iwaspa.com

 

 


 

Jenevieve Dennis

Operations Manager

jenevieve@iwaspa.com

 

 


Kristie Parsons

Concierge  Supervisor

contactus@iwaspa.com

 

 


Carrisa Johns

Group Coordinator

groups@iwaspa.com

 

 


 

 

Current Job Postings:

1. Massage Therapist

Employee and Contractor Opportunities

  • Part Time
  • Full Time

Our name “iwa” translates to rock in Japanese. iwa not only reflects the unique aspects of the Gan•ban Volcanic Rock Therapy, it also declares our vision to Inspire Wellness Always. At iwa we measure our success through smiles, laughter and how great you feel. This is our inspiration. Please let us be part of your wellness journey.

Come and work for a busy destination resort spa! 

iwa Spa was chosen as the TOP NEW SPA in Canada at the 2015 Canadian Spa and Wellness Awards, and in 2016 awarded one of the Top 25 Spas in Canada. These awards are presented by Spa Inc., in partnership with the Spa Industry Association of Canada (SIAC). iwa was also awarded Luxury Spa of the Year Ontario by the Luxury Travel Guide, and Best Hidden Gem and Best Yoga by the Spa Finder Wellness Travel Awards. We are currently seeking reliable, dedicated, and professional Massage Therapists to join our incredible team. This position will require successful candidates to be responsible for providing appropriate treatment based on the needs of our clients.

Responsibilities:

  • Evaluate and adjust treatments when necessary
  • Communicate effectively, positively and professionally
  • Assist in maintaining the cleanliness of the spa and work areas
  • Complete all administration in accordance with company procedures

Qualifications:

  • Graduate of a recognized Massage Therapy program
  • Registered with a provincial Massage Therapists’ Association.
  • Current first aid/CPR certificate

The successful contractor applicant will be required to provide their own insurance.

For more information, please check us out at www.iwaspa.com.  Qualified applicants are asked to submit a cover letter and resume to contactus@iwaspa.com


2. Spa Therapist (Aesthetician) & Nail Technicians

Employee and Contractor Opportunities

  • Part Time
  • Full Time

Our name “iwa” translates to rock in Japanese. iwa not only reflects the unique aspects of the Gan•ban Volcanic Rock Therapy, it also declares our vision to Inspire Wellness Always. At iwa we measure our success through smiles, laughter and how great you feel. This is our inspiration. Please let us be part of your wellness journey.

Come and work for a busy destination resort spa! 

iwa Spa was chosen as the TOP NEW SPA in Canada at the 2015 Canadian Spa and Wellness Awards, and in 2016 awarded one of the Top 25 Spas in Canada. These awards are presented by Spa Inc., in partnership with the Spa Industry Association of Canada (SIAC). iwa was also awarded Luxury Spa of the Year Ontario by the Luxury Travel Guide, and Best Hidden Gem and Best Yoga by the Spa Finder Wellness Travel Awards.

We are currently seeking reliable, dedicated, and professional Spa Therapists to join our incredible team. This position will require successful candidates to administer a variety of spa treatments to our guests according to the protocols and procedures provided by iwa Spa, attend training sessions on products and services available to our guests, and act as a true team player.

Responsibilities:

  • Provide world class spa treatments including: relaxation massage, facials, manicures, pedicures, waxing, etc.
  • Communicate effectively, positively and professionally
  • Assist in maintaining the cleanliness of the spa and work areas
  • Complete all administration in accordance with company procedures

Qualifications:

  • Graduate of a recognized Aesthetic Academy

The successful contractor applicant will be required to provide their own insurance.


3.Guest Services Concierge

Part Time

Full Time

Our name “iwa” translates to rock in Japanese. iwa not only reflects the unique aspects of the Gan•ban Volcanic Rock Therapy, it also declares our vision to Inspire Wellness Always. At iwa we measure our success through smiles, laughter and how great you feel. This is our inspiration. Please let us be part of your wellness journey.

Come and work for a busy destination resort spa! 

iwa Spa was chosen as the TOP NEW SPA in Canada at the 2015 Canadian Spa and Wellness Awards, and in 2016 awarded one of the Top 25 Spas in Canada. These awards are presented by Spa Inc., in partnership with the Spa Industry Association of Canada (SIAC). iwa was also awarded Luxury Spa of the Year Ontario by the Luxury Travel Guide, and Best Hidden Gem and Best Yoga by the Spa Finder Wellness Travel Awards.

We are currently seeking reliable and dedicated individuals to join our incredible team as one of our Guest Service Concierge.  This position will require successful candidates to be trained on guest greeting and check in, be responsible for overall spa cleanliness and stocking, attend training sessions on products, and act as a true team player.

Responsibilities:

  • Provide world class check in, check out, and lounge services for guests
  • Communicate effectively, positively, and professionally at all times
  • Answer phones and receive walk in guests to answer questions regarding the spa, amenities and services, and to book appointments
  • Maintain a thorough understanding and develop a deep comprehension of iwa Spa’s Booker platform
  • Assist in maintaining the cleanliness of the spa and work areas
  • Assist guests in finding the perfect products from our gorgeous iwa Spa Boutique, contributing towards spa retail sales goals

Qualifications:

  • This is a position ideal for enthusiastic and responsible individuals, and for those looking to develop a career in the hospitality and tourism industry.

 

Qualified applicants are asked to submit a cover letter and resume to contactus@iwaspa.com